— PRIVACY POLICY —
Introduction
Nitin Khara respects your privacy and is committed to protecting personal and business data processed through our WhatsApp API and RCS messaging platform.
This Privacy Policy explains how we collect, use, store, and protect your data.
Information We Collect
We may collect:
- Business details and KYC documents
- User names, phone numbers, email addresses
- Device information, IP address, browser data
- Message metadata (not message content unless required)
- Cookies and session data
Purpose of Data Collection
We collect data to:
- Enable WhatsApp and RCS messaging
- Verify business identity
- Improve platform performance
- Provide analytics and reporting
- Ensure compliance with Meta and Google policies
Consent for WhatsApp & RCS Data Processing
By using our Services, you consent to data processing required for message delivery through Meta and Google RCS infrastructure.
Legal Basis for Processing
Processing is based on:
- User consent
- Contractual necessity
- Legal compliance under IT Act, 2000
- Legitimate business interests
How We Use Collected Data
Data is used for:
- Account management
- Message routing
- Template approvals
- Customer support
- Security monitoring
Data Retention & Deletion
We retain data only as long as necessary. Users may request deletion subject to legal and compliance requirements.
Data Sharing with Third Parties
We may share required data with:
- Meta Platforms, Inc. (WhatsApp)
- Google LLC (RCS)
- Telecom operators for message routing
- Cloud hosting providers
We do not sell data to third parties.
Security Measures & Encryption
We use encrypted channels, secure servers, firewalls, and access controls to protect data.
Cookies & Tracking Technologies
Cookies are used for session management and analytics. Users can control cookies via browser settings.
Data Transfer & Storage (India-based)
Primary data storage is within India. Some routing data may pass through Meta/Google global servers as required for message delivery.
User Rights
You have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Withdraw consent
Policy for Children
Our Services are not intended for individuals under 18 years of age.
Updates to Privacy Policy
We may update this policy periodically. Continued use indicates acceptance.
Governing Law (India)
This Policy is governed by Indian laws with jurisdiction in Pune, Maharashtra.
Contact Information
Business Name: Nitin Khara
Address: 62, Rupak Chinchwad, Pawana Nagar Opp. Swami Samarth Hospital, Pune – 411003
Contact: 9834459675
Email: KNCMEDIATECH@GMAIL.COM